An operational dashboard & management application for cleaner, safer and more productive spaces.


Native task categorisation & resolver management


Self-manage task categories and priorities in the Data Digital Twin. In OneLens itself generate and assign cleaning, catering, comfort or AV/IT tasks, manage their resolution, and watch your resolver teams do their best work.

Maintain and administer resolver teams


Define resolver groups and allocate workflows to task categories. Administer resolver users and assign to one or more resolver groups.

Real-time integration with User Experience & Service Worker Apps


See data generated from all the IBSS mobile apps, whilst enabling reverse

KPI Management


Define target performance criteria for task resolution. View, manage and analyse the performance of your entire Soft FM team against those defined standards at a macro portfolio view and micro user/task level

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