Creating simple, yet beautiful experiences with space

Comfort, Health & Wellbeing

Comfortable, ergonomic and healthy buildings leave better impressions

Find, Book & Be Guided 

Guide occupants through complex spaces for faster & safer experiences

Community-first & Collaboration

Design & repurpose space based on usage data and productive interactions

People-centred Spaces: Comfort, Health & Wellness  

 

Buildings are, in the main, designed for people. If a building can meet the ever-evolving expectations of its occupants, people will leave that space happy, healthy, productive and eager to return. So why does this matter, and how do we get there? 

The Currency of Wellness & Health

A recent study found that in the commercial market, 75% of job seekers care that their potential employer supports and values their health and wellness, and 57% are more likely to stay with the company longer if they do
CBRE, & CoreNet Global (2014). 

Employers know this, that’s why 73% of employers believe their responsibility to ensure the health and wellness of their employees will increase in the next 3-5 years (2017)
MetLife (2017). 

The value of health and wellness extends into other markets, such as higher education and health care, where the focus falls to clinical as well as the mental health of patients and students. 

A Change in Occupant Expectations

Legacy building stock poorly considered the users’ needs, instead favouring lower construction costs or energy performance. However, the heightened awareness to refocus on building users’, is apparent through new accreditations such as the WELL Building Standard™, the first rating system to focus exclusively on the impacts of buildings on human health and wellness. A standard with significant traction in world-wide adoption. Equally, there has been an expectation in the past that buildings just ‘work’. Time has demonstrated that many building operational technologies are malfunctional, miss-configured or designed to achieve the wrong outcomes (energy efficiency over user comfort). Intelligent buildings can support many facets of user comfort, health and wellness. Using big data, we can ensure buildings operate optimally, provide occupants better means  to feedback, provide control and make recommendations. An intelligent building establishes a correlation between its users’, the built environment and its operation, achieved through digital transformation and augmented automation

Cognitive Performance & Comfort  

Research has shown that higher levels of CO2 negatively impact tiredness and decision-making whilst hot and cold issues are still at large in buildings, presenting discomfort and disruption to occupants.  

 
Digitally-enabled buildings provide insights and automation to ensure the correct ventilation and thermal control against spatial occupancy levels or specific user requirements, auto-adjusting HVAC settings according to real-time air quality data collected from a granular array of IoT sensors and contextual system data. Combined, an Intelligent Building can improve user experience and productivity.  

Data as a Service  

But what if our buildings could further enhance this experience by digitally informing occupants through data? Millennials and Generation X are particularly passionate about environmental performance and knowing their surroundings, so why not ensure that they know their space is free of VOCs (volatile organic compounds) or other air quality metrics through enhanced IoT sensing technology. Why not provide them with the feedback of data and metrics through real-time digital signage or data on BYOD apps?

Apps Supporting Physical Activity

Recent scientific research has been able to demonstrate that higher levels of physical activity can lead to higher productivity of employees, students or teachers. Through people-sensing and mobile BYOD apps, buildings can now inform occupants to take a break from their screens and head to the gym, promoting real-time and historical capacity levels so they know when the quietest time is for their workout. Or through IoT sensing, promote the number of bike racks, available and usage trends to encourage a student to cycle to the next lecture or helping to inform a commute to work. Intelligent Buildings can tell us what and where our building and local amenities are, trends of their use, and how to get there.

Find, Book & be Guided

"I can't find it" 

Recent scientific research has been able to demonstrate that higher levels of physical activity can lead to higher productivity of employees, students or teachers. Through people-sensing and mobile BYOD apps, buildings can now inform occupants to take a break from their screens and head to the gym, promoting real-time and historical capacity levels so they know when the quietest time is for their workout. Or through IoT sensing, promote the number of bike racks, available and usage trends to encourage a student to cycle to the next lecture or helping to inform a commute to work. Intelligent Buildings can tell us what and where our building and local amenities are, trends of their use, and how to get there.

4 Common Problems: 

Find, Book & be Guided

"I can't find it" 

Recent scientific research has been able to demonstrate that higher levels of physical activity can lead to higher productivity of employees, students or teachers. Through people-sensing and mobile BYOD apps, buildings can now inform occupants to take a break from their screens and head to the gym, promoting real-time and historical capacity levels so they know when the quietest time is for their workout. Or through IoT sensing, promote the number of bike racks, available and usage trends to encourage a student to cycle to the next lecture or helping to inform a commute to work. Intelligent Buildings can tell us what and where our building and local amenities are, trends of their use, and how to get there.

4 Common Problems: 

Find, Book & be Guided

Finding Space is not as easy as it sounds

Contemporary research shows that fewer than ever occupants have access to their desired spaces when they need it, such as meeting rooms, write up spaces, or agile desks. Even when an organisation has a standardised space booking system or process, the user experience to plan, find, collaborate is far from optimal. Wayfinding in complex buildings is in the dark ages compared to the experience we have walking down the high street. How many times have we all got lost in a maze of hospital corridors looking for the flower shop?

4 Common Problems  

  1. Poor Location Services
    Unlike our experience outdoors, we are unable to benefit from GPS allowing mobile phone applications to facilitate that ‘blue dot’ experience on a map. Technology is evolving to address this blind spot inside buildings, with technology such as blue tooth beaconing underpinning similar experience. Equally, RFID, or simple QR codes, can facilitate location awareness to a digital solution and is key when considering any requirement that needs spatial context.
  2. Lack of Spatial Mapping/Data
    Spaces have been rarely digitally mapped out (in terms of what spaces provide; size, function, location, furniture, features) to allow a cross-reference search facility to the level of granularity we get in other areas of everyday life; think of a car sales app defining my next make model, seats, features of air conditioning etc. Creating a data digital twin of spaces or assets aligned to the required outcomes of an intelligent building is a foundation for any digital transformation.
  3. Unsatisfactory Feedback Loops
    Spaces are typically not digitised with the right integrations or technology as needed to facilitate many user experience outcomes. Such as; How many bikes are in the bike rack now and is it likely to be free in 20 minutes? Am I likely to find a shower free if I head to the basement? Or what is the air particulate level in the write up area to help the FM team ensure the air quality in the building? Confirming the aspirations of digital transformation informs the sensing and data requirements from a building.
  4.  Disparate User Interfaces (UI's)
    I know where to go to check train times. I know what to do to search for my nearest gym in my town. But where do I go to check on times of the cafe in my workplace, or to search for an available height-adjustable desk in the tolerance of my preferred 20-21°C? Apps, interactive signage, kiosks, and web access provide interactive user interfaces and conclude the user experience in a building.

How ICONICS can help 

Intelligent software and interoperable data sharing between systems, sensors and people, solves many of the common issues associated with finding and booking space. By uniting through cloud-based interoperable data standards: Room Booking, Occupancy Sensing, Location Services, Digital Signage, Apps & Concierge services, from multiple vendors and multiple technologies, an intelligent building can serve an enhanced, but unified, experience to occupants.
 

Community-first & Frictionless Collaboration

Research suggests that Millennials, despite not knowing life before the internet, expect a culture of face-to-face collaboration. It’s essential that our buildings foster an ethic of ‘community and belonging’ to improve experience and productivity.

Repurposing spaces to support collaboration

Contemporary research on workspace productivity unanimously suggests that spaces that create “collisions”, that is unplanned encounters, whilst providing co-workers with the right ‘traditional’ collaboration areas, improves performance, productivity, communication and employee engagement levels across the board.

Yes, there is always going to be a need for closed spaces (the zones in our spaces where we can close a door and collaborate proficiently online and in private), but in commercial offices, education, science and research, many organisations are reconfiguring spatial layouts with the view of sparking spur-of-the-moment collaborations and impromptu meetings because of the positive impact it has on experiences and productivity. To do this, we must know where our people are, what spaces are most utilised, and whom they meet with most.

A Platform Delivering Frictionless Collaboration

An ICONICS Intelligent Building deployment is a scalable, enterprise-grade software solution, facilitating the necessary basis of a buildings data digital twin, encompassing; contextual metadata, real-time and historical data storage, cross-platform integration, workflows and visualisations, all as needed to facilitate space-driven outcomes.
 

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