One Lens services de facility management technique
One Lens services de facility management technique
Visitor Management
CREATE A WELCOMING, SECURE ARRIVAL EXPERIENCE
Visitor experiences begin before arrival. IBSS unifies visitor registration, access, and arrival workflows into a single system, ensuring secure, efficient, and welcoming entry to the building.
Visitors can be added directly through bookings or managed independently, with details kept synchronised across IBSS to support hosts, reception, and building operations. Digital passes streamline check‑in, with support for mobile‑ready invitations and wallet-based experiences.

What You Can Do?
Smart Visitor Pre‑Registration.
TAILORED INVITES FOR EVERY VISITOR TYPE
IBSS supports multiple visitor types—such as guests, contractors, interviewees, or VIPs—each with its own invitation rules and experience. Visitors can be pre‑registered through bookings or added independently, with personalised email invitations created and branded by the client.
Invitations are automatically tailored based on visitor type, ensuring the right information is requested, the right instructions are shared, and expectations are clear before arrival.
Integrated Access & Digital Credentials.
FAST CHECK‑IN AND SECURE MOVEMENT THROUGH THE BUILDING
When integrated with access control systems, IBSS QR codes support more than reception check‑in. The same digital credentials can be used to pass through secure access points—such as speed gates or controlled entry lines—using QR scanning technology.
Access is time‑bound and permission‑based, ensuring visitors can move efficiently through approved areas while maintaining security and control across the building.
Configurable Check‑In & Visitor Profiles.
INTELLIGENT DATA CAPTURE AND FLEXIBLE ARRIVAL FLOWS
Visitor records in IBSS carry visitor‑type‑specific fields, enabling check‑in processes and data capture requirements to vary depending on who is arriving. This allows organisations to apply additional verification where needed, while keeping simpler visits fast and welcoming.
Digital invitations can be saved to Apple Wallet or Google Wallet, making visitor passes easy to recall on arrival and reducing reliance on printed emails or manual lookups.
Host Awareness & Visit Visibility.
REAL‑TIME STATUS FOR HOSTS, RECEPTION, AND SECURITY
Hosts receive real‑time notifications when visitors arrive, enabling timely greetings and smooth coordination. Visitor status is visible across IBSS, providing reception and security teams with a live view of who is on site and expected to arrive.
This shared visibility improves operational awareness, reduces uncertainty, and supports a more secure and professional visitor experience.

End-to-End Visitor Workflow Management.
EVERY STEP COORDINATED FROM ARRIVAL TO EXIT
Visitor registration, check-in, access control, and notifications are managed within a single workflow. Changes to schedules, access permissions, or visit details update automatically, ensuring alignment across all stages of the visit. Coordination remains consistent from arrival through departure, reducing delays and improving control.

Visitor Policies & Access Rules.
SECURE, CONSISTENT VISITOR MANAGEMENT
Visitor policies define how guests are registered, verified, and granted access across your organisation. Rules manage approval workflows, access permissions, and compliance requirements, ensuring consistent enforcement and reducing manual intervention.

Real-Time Visitor Tracking & Status Updates.
FULL VISIBILITY INTO EVERY VISIT
Real-time tracking provides visibility into visitor status, location, and access activity. Updates reflect check-in, movement, and departure, ensuring accurate records and enabling quick response when needed.
Visitor Status
A Seamless Arrival, from Invite to Entry.
DIGITAL WALLET PASSES FOR MODERN VISITOR EXPERIENCES
IBSS enables visitor invitations to be saved as digital wallet passes, making access credentials easy to recall and always at hand. Wallet integrations support arrival reminders and location‑based prompts, helping visitors arrive prepared and on time.
QR codes can be presented directly from mobile devices or wearables such as Apple Watch, supporting fast check‑in and smooth entry through QR‑enabled access points—without friction or confusion.

.png)
From Fragmented Processes to One Connected Visitor Platform.
Before IBSS
Visitor management handled separately from space bookings and events
Manual check‑in processes causing delays at reception
Visitor information spread across emails, calendars, and logs
Unclear or inconsistent access arrangements for visitors
Limited visibility and coordination between hosts, reception, and security
with IBSS
One platform aligning visitor management with bookings and events
Pre‑registered visitors with guided, digital check‑in
A single, real‑time source of truth for all visitor information
Visitor access managed consistently and communicated clearly
Live visibility and automated notifications across hosts and operations