An operational dashboard application built for cleaner, safer, and more productive spaces. AN OPERATIONAL DASHBOARD & MANAGEMENT APPLICATION FOR CLEANER, SAFER & MORE PRODUCTIVE SPACES Native Aufgabenkategorisierung und Resolver-Verwaltung Selbstverwaltete Aufgabenkategorien und Prioritäten im Data Digital Twin-Verwaltungsportal. OneLens generiert und weist Reinigungs-, Catering-, Komfort- oder AV/IT-Aufgaben zu, verwaltet deren Lösung und befähigt Ihre Resolver-Teams, ihr Bestes zu geben. Pflegen und verwalten Sie Resolver-Teams Definieren Sie Resolver-Gruppen und ordnen Sie Workflows Ihren häufigsten Aufgabenkategorien zu. Nachdem die Resolver-Gruppen definiert wurden, weisen Sie Benutzer einer oder mehreren ihrer jeweiligen Resolver-Gruppen zu. Echtzeit-Integration mit User Experience & Service Worker Apps Schließen Sie den Kreis zwischen Daten, die von allen IBSS User Experiences-Apps (mobile Apps, Servicemitarbeiter-App, Kioske und vieles mehr) generiert werden, und der Aufgabenlösungs-Engine. KPI-Management Definieren Sie Zielleistungskriterien für die Aufgabenlösung. Betrachten, verwalten und analysieren Sie die Leistung Ihres gesamten Soft FM-Teams anhand dieser definierten Standards auf Makro-Portfolio-Ansicht und Mikrobenutzer-/Aufgabenebene Erfahren Sie mehr Weiterlesen Weiterlesen Weiterlesen Laden Sie die Broschüre herunter MÖCHTEN SIE MEHR ÜBER ONELENS ERFAHREN? Herunterladen

MEIDS UK’s Smart Building Platform - Intelligent Building Software Stack, turns disconnected data into a common digital fabric for smarter and more sustainable buildings. An Office Experience & Workplace Management Platform One platform that supports everyday workplace experiences Learn more SCROLL DOWN FOR MORE IoT-fähiger digitaler Datenzwilling Der Intelligent Buildings Software Stack (IBSS) ist eine virtuelle datengesteuerte Replikation der physisch gebauten Welt. Der Cloud-basierte Software-Stack modelliert die Beziehungen zwischen Menschen, Orten und Geräten zu einem einzigartigen digitalen Zwilling semantischer Daten. Mehr erfahren Schaffen Sie schöne Erlebnisse, die bleiben. Entfesseln Sie die Kraft von IoT, Cloud-Technologie und auf den Menschen ausgerichteten Apps, um die Interaktion zwischen Menschen und ihrer physischen Welt zu verbessern. Mehr erfahren Menschenzentrierte Front-End-Apps SMART BUILDING APPS THAT JUST WORK Videobibliothek All Videos Video abspielen Video abspielen Transform Your Real Estate with IBSS Video abspielen Video abspielen Smart & Sustainable Workplaces - How is IoT Transforming How We Work Video abspielen Video abspielen Smart Buildings & Decarbonisation - a Microsoft & ICONICS UK Webinar Video abspielen Video abspielen Smart Buildings Show 2021 Highlights Video abspielen Video abspielen Navigating the Hybrid Workplace Video abspielen Video abspielen IBSS Inspire Video abspielen Video abspielen Roamer App Store Launch Video abspielen Video abspielen Returning to Work in a post-COVID19 World Neuesten Nachrichten

A market-leading management and reporting application for energy, carbon, water management, and water and air quality. Ein operatives Dashboard und eine Analyseanwendung für Energie, Abfall und Luftqualität. BESITZEN SIE IHRE ESG -REISE Datengesteuerte Nachhaltigkeitseinblicke Verschaffen Sie sich ein klares Bild Ihrer Netto-CO2-Null-Nachhaltigkeitskennzahlen in Ihrem Immobilienportfolio, unabhängig davon, ob Sie Luftqualitätsziele oder Energie-Benchmarks festlegen, das Nachhaltigkeitsmanagement kann die Nachhaltigkeitsstatistiken nach Zeit oder Raumtyp (dh Gebäude, Stockwerke, Räume, Zonen) filtern. OneLens bietet Ranglistenanalysen, mit denen Benutzer ihre besten und schlechtesten Regionen, Gebäude, Flächen und Vermögenswerte schnell identifizieren können. Studien zur Luftqualität Mit der IBSS Digital Twin-Plattform, die sich agnostisch mit Luftqualitätssensoren und -daten verbindet, kann Ihnen in Kombination mit OneLens Sustainability Analytics eine ganzheitliche Cloud-basierte Ansicht der aktuellen und historischen Luftqualitätswerte bereitgestellt werden, um die Zielleistung und den Erfolg zu ermitteln. Air Quality Energiestudien Ähnlich wie Luftqualitätsdaten ist die IBSS-Plattform offen agnostisch gegenüber Energiesystemen und Zählern und kann Ihnen in Kombination mit OneLens Sustainability Analytics eine ganzheitliche Cloud-basierte Ansicht der aktuellen und historischen Energieniveaus liefern, die als Summen pro Gebäude, Region oder Land zusammengefasst sind , oder Bohren in die Verteilung in Gebäudeetagen, Räumen und Dienstleistungen. Ermittlung der Zielerreichung und des Erfolgs von Change-Management-Strategien. Automatisierte Berichterstattung Planen Sie die Verteilung von Berichten aus dem OneLens Sustainability Analytics-Modul, um die direkte Verteilung von Erkenntnissen an Ihren Posteingang zu fördern und aufrechtzuerhalten. Von RESET™ genehmigte Plattform Unsere IBSS-Plattform ist RESET™-zertifiziert und bildet einen robusten Bestandteil Ihres RESET™-zertifizierten Gebäudeluftqualitätsprojekts. Unsere Plattform verbindet und sendet automatisch Daten von zugelassenen und akkreditierten Luftqualitätsüberwachungen an die Cloud-Dienste von RESET™ Assessment. Erfahren Sie mehr Weiterlesen Weiterlesen Weiterlesen Laden Sie die Broschüre herunter MÖCHTEN SIE MEHR ÜBER ONELENS ERFAHREN? Herunterladen

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Roamer is an ergonomic mobile application designed to engage people, drive productivity and deliver a variety of digital use case experiences. Book a Demo A WORKPLACE EXPERIENCE MOBILE APP Workplace Management at Your Fingertips . ONE APP, TOTAL CONTROL Our mobile app centralises everyday workplace tasks into a single, intuitive experience. Book desks and meeting rooms, register visitors, arrange catering, and manage reservations quickly and effortlessly from one streamlined app. Space Booking Space Booking Wayfinding Mobile as a Pass Visitor Management Room Control Colleague Finding Catering Building Insight Task Management Comfort & Wellbeing Space Booking. YOUR SPACE, YOUR SCHEDULE Whether planning ahead with colleagues or booking a room on the spot, Roamer makes reserving workspace simple and immediate. Personal assistants and administrators can also book on behalf of others to keep schedules aligned. A confirmed booking unlocks additional capabilities, including attendee management, catering coordination, task creation, and resource ordering, so every meeting space is fully prepared. Learn more Wayfinding. NAVIGATE YOUR WORKPLACE WITH CONFIDENCE Access interactive floor plans to locate available spaces, workstations, meeting rooms, and amenities in real time. Roamer’s dynamic maps provide clear visual cues, helping users move efficiently through the workplace and find colleagues with ease. Integrated space guides and booking policies provide instant clarity, supporting smarter space selection and informed workplace decisions. Learn more Mobile as a Pass. SMART, SECURE ACCESS Replace physical badges and manual check-ins with secure, contactless mobile access. Roamer functions as a digital access pass, enabling seamless entry through integrated access control systems. Add the pass to Apple Wallet or Google Wallet and enter buildings or designated areas quickly and securely from a mobile device. Learn more Visitor Management. YOUR VISITOR, SEAMLESSLY MANAGED Add visitors directly to a meeting booking or schedule ad hoc visits in seconds. Approved visitors automatically receive building details and a unique arrival code for smooth entry and exit through the Guest app. Visitor data integrates with OneLens360, providing accurate occupancy insights and analytics across the workplace. Learn more Colleague Finding. FIND YOUR COLLEAGUE, FAST Need to work alongside a colleague? Instantly locate their workspace and reserve a desk nearby. Powered by the intuitive MyLocation IBSS engine and governed by customizable security policies, Roamer identifies building occupants using access control and check-in data. Precise X and Y coordinates via Wi-Fi hyper-location will be available soon. Learn more Building Insight. KNOW YOUR SMART BUILDING Leverage real-time data and IoT insights to understand spaces, services, and occupancy at a glance. View live availability by space type or use interactive maps to see how busy each floor is. Search across multiple buildings, receive location-based updates, collaborate with colleagues, and find the right space for focus or relaxation. Stay informed about workplace activity and availability throughout the day. Book a Demo Catering. FUEL YOUR MEETINGS Need refreshments for your weekly team meeting? Or a gourmet sandwich board for your next client session? With Roamer, pre-order catering for a single meeting or multiple events at the same time you book your rooms, all in one click. Learn more Room Control. YOUR ROOM, YOUR COMFORT Work your way. Adjust temperature setpoints, modify in-room blind settings, change lighting modes, report audio, video, and IT issues, and more from your device. Book a Demo Task Management. REPORT, RESOLVE, REPEAT Report spills, lighting faults, temperature issues, and more from your device. Behind the scenes, workplace teams manage and resolve requests quickly, while administrators configure categories so each task reaches the right person. Book a Demo Comfort & Wellbeing. WORK HARD, WORK HAPPY Choose spaces that support productivity and wellbeing. With Roamer, search for areas that match your preferred temperature settings, noise levels, and environmental conditions to find the right spot for focus or collaboration. Select a quiet zone for deep work or a space with optimal climate control. Roamer helps ensure every workspace feels right for the task at hand. Book a Demo Available for Download Now. ROAMER IS AVAILABLE FOR ANDROID & IOS Download on Google Play or the Apple App Store. A Full-Stack Approach to Smart Buildings. CHOICE. FLEXIBILITY. VALUE. Mobile App Create experiences that are worth sharing. Learn more Kiosk App Navigate your building through our Wayfinding interface Learn more Web App A web-portal for managing personal workplace settings, visitors and bookings Learn more Visitor App Streamline Check-ins and registrations making a smooth visitor experience Learn more Room App Create an inspiring, personal and productive meeting experience Learn more Outlook Add-In Find & Book the best space for your meeting needs throught a proven outlook plugin Learn more

USE CASE Workplace Analytics & Reporting TURN WORKPLACE DATA INTO ACTIONABLE INSIGHT Workplace decisions depend on accurate, timely information. Space usage, occupancy patterns, and service performance must be visible and measurable to support effective space and resource planning. IBSS brings workplace data into a single platform, enabling you to analyse performance, identify trends, and make informed decisions that improve efficiency and workplace experience. Book a Demo What You Can Do? Space Utilisation Analytics . DESIGN SPACES THAT ARE USED AND VALUED IBSS provides clear insight into how desks, rooms, and shared spaces are actually used across the workplace. By understanding real‑world utilisation, organisations can right‑size their real estate, reduce wasted capacity, and invest in spaces that are well used and genuinely support people in doing their best work. Workplace Performance Reporting . EXECUTIVE‑READY REPORTING FOR REAL ESTATE DECISIONS IBSS consolidates workplace KPIs into clear, C‑suite reporting that shows how the estate is performing at a glance. Portfolio‑level metrics across sites help leaders track utilisation, service performance, and operational effectiveness, supporting confident decisions on investment, standardisation, and workplace strategy. Occupancy & Attendance Insights . SEE WHEN AND WHERE PEOPLE WORK—OVER TIME IBSS reveals attendance and occupancy trends across days, weeks, and months, giving workplace teams a reliable view of demand patterns. These insights support smarter spatial planning—such as opening and closing floors in line with real usage—and help align building operation with occupancy to improve HVAC efficiency and reduce wasted energy. Visitor Insights & Analytics . PLAN VISITOR SERVICES WITH CONFIDENCE IBSS provides insight into both upcoming and historical visitor activity, helping teams anticipate demand and plan reception, security, and on‑site services more effectively. By analysing visitor attendance patterns, peak periods, and duration of stays, organisations can optimise staffing levels, streamline visitor flows, and ensure resources are aligned to real usage—delivering a smoother, more professional visitor experience across the building. Connected Workplace Intelligence. A COMPLETE VIEW OF WORKPLACE PERFORMANCE Workplace data from bookings, occupancy, services, and user activity is brought into a unified platform. A connected data environment provides a complete view of how the workplace operates, supporting deeper insight and more informed decision-making. Book a Demo Consistent Data Models Across the Portfolio. SEE UTILISATION PATTERNS ACROSS SPACES, BUILDINGS, AND REGIONS IBSS applies a consistent data model across the entire real estate portfolio, ensuring workplace data is captured, structured, and reported in the same way everywhere. This standardisation allows workplace leaders to compare space utilisation by space type - such as desks, meeting rooms, or collaboration areas - across buildings, floors, cities, and regions with confidence. By removing variation and inconsistency in how data is defined, IBSS helps organisations identify meaningful patterns, benchmark performance, and make informed, portfolio‑wide decisions on space strategy, investment, and standardisation. Book a Demo Historical Dashboards & Forecasting. DECISION‑READY INSIGHT ACROSS TIME, TEAMS, AND TOOLS IBSS provides historical visibility into workplace performance and key metrics, helping teams understand patterns over weeks, months and years. Trend analysis and forecasting support forward planning for space, services, and resourcing, with insight available through IBSS web analytics or accessed via APIs for integration into wider C‑suite reporting and business intelligence tools. Learn more From Limited Insight to Data-Driven Workplace Decisions. Before IBSS Limited historical visibility into workplace usage and performance Inconsistent definitions of spaces and metrics across regions and buildings Fragmented data across multiple systems, making comparisons difficult Manual reporting effort with variable data quality and repeatability Hard to identify trends and forecast demand for future space and services with IBSS Historical dashboards that reveal patterns over weeks and months (not just snapshots) A standardised data model enabling consistent reporting across the entire portfolio Unified workplace data across bookings, occupancy, services, and user activity for clearer insight Automated, repeatable reporting built on consistent, reliable data Trend analysis and forecasting available in IBSS web analytics or via APIs for C‑suite BI tools

USE CASE Space Booking & Planning. CREATE A WORKPLACE THAT WORKS FOR EVERYONE Modern teams need flexibility. Workspaces need structure. IBSS brings both together, helping you maximise space, reduce friction, and ensure employees arrive to a workspace that is ready and available. Book a Demo What You Can Do? Desk Booking . A GUARENTEED WORKSPACE, EVERY VISIT Employees book a desk before arriving, ensuring a workspace is available when needed. Desk booking increases utilisation, supports hybrid work patterns, and reduces unused or misallocated desks. Resource & Equipment Booking . TEAM DAYS, MADE EFFORTLESS Employees reserve audio-visual equipment, whiteboards, and specialist tools alongside their workspace, ensuring all required resources are ready when needed. Resource booking reduces setup delays, streamlines coordination, and supports productive meetings. Meeting Room Booking . SMART SCHEDULING THAT ENDS ROOM CHAOS Meeting room booking provides real-time visibility into availability, reducing double bookings and last-minute conflicts. Less manual coordination improves room usage and helps meetings start on time. Linked Space Booking . RESERVE EVERYTHING YOU NEED IN A SINGLE ROW Teams reserve connected desks or rooms in one booking, ensuring groups stay together and avoiding separation across floors. Linked space booking supports collaboration during project work, onboarding, and team-based activities. Coordination improves, teams stay aligned, and on-site work becomes more productive. Workplace Management That Runs Behind the Scenes YOUR OFFICE, RUNNING WITHOUT FRICTION Workplace management software keeps your office running smoothly without manual effort. Booking policies are applied consistently. No-shows are resolved automatically, and space availability stays accurate. Your team focuses on work instead of workplace admin. Book a Demo Enterprise Booking Policies & Rules. CONSISTENT, CONTROLLED, AND FAIR USE OF SPACE 
IBSS uses policy-driven booking rules to keep workplaces operating as designed. Organizations can control who can book spaces, when spaces can be used, and how long spaces can be occupied, preventing misuse, double booking, and space hoarding. Policies vary by space type, enabling short-stay areas, meeting rooms, and critical client spaces to be managed differently. Automated check-in and no-show release ensure valuable spaces are never lost. Book a Demo Automated Check-In / Check-Out. REAL-TIME SPACE AVAILABILITY AND RELEASE IBSS automatically releases rooms and workspaces when check-in does not occur, preventing valuable space from being locked by no-shows. This keeps availability accurate and ensures spaces are quickly freed for others searching for space, especially for impromptu, time-critical meetings. Real-time availability is visible where it matters: through LED-illuminated room tablets, live status maps on kiosk signage, and availability indicators in the mobile app. When a space is available, users can book directly at the room tablet for predefined, policy-controlled durations, making it easy to move into a space without delay. Learn more A Modern, Onsite Experience. REAL-TIME VISIBILITY AT YOUR FINGERTIPS Room booking tablets outside meeting rooms display availability, show upcoming meetings, and enable one-tap reservations. A seamless, modern experience supports confident booking without confusion or interruptions. Learn more From Daily Friction to a Seamless Workplace. Before IBSS Desk/room “guesswork” on arrival! Availability out of date by the time you get there No‑shows holding rooms Space hoarding (multiple bookings, long stays) Policies enforced manually (inconsistent outcomes) with IBSS Find and book the right space in advance or in seconds Live availability across app, kiosks, and room panels Automatic release when check‑in doesn’t happen Policy controls prevent conflicts and “camping” Governed Rules applied centrally, across all locations and types

Learn more about the events attended and hosted by MEIDS UK. Join our industry leaders and experts in discussions, workshops, and networking opportunities to stay ahead in smart technology and sustainable solutions. Keine bevorstehenden Veranstaltungen

MEIDS are proud to be leading the way in delivering Digital Twin solutions that connect people and 'things' to space, delivering better experiences, higher levels of people productivity, optimised asset efficiency, and revealing hidden insights across buildings, estates, and cities. About us Über uns Unsere Mission „Intelligente Gebäude“. ICONICS ist stolz darauf, führend bei der Bereitstellung von Digital Twin-Lösungen zu sein, die Menschen und „Dinge“ mit dem Weltraum verbinden, bessere Erfahrungen, eine höhere Mitarbeiterproduktivität, optimierte Anlageneffizienz und das Aufdecken verborgener Einblicke in Gebäuden, Grundstücken und Städten bieten. 30 Jahre Erfahrung, Tendenz steigend Seit über 25 Jahren ist ICONICS UK führend in der Softwareautomatisierung und Big-Data-Analyse, von industriellen SPSen und 32-Bit-SCADA-Systemen bis hin zu Edge-IoT und Cloud-basierten Digital Twins. In den letzten Jahren war ICONICS UK stolz darauf, seine Built World-Expertise, sein umfassendes ICONICS-Know-how und seine Fähigkeiten bei der Lösungsbereitstellung zu nutzen und dies mit den erstklassigen Cloud-Diensten von Microsoft Azure zu kombinieren. Das Ergebnis? Ein hochmoderner digitaler Zwilling für die gebaute Welt. Unser Team verfügt über langjährige Erfahrung in der Branche mit einer starken Erfolgsbilanz bei der erfolgreichen Projektabwicklung. IoT-enabled Digital Twin. The Intelligent Buildings Software Stack (IBSS) is a virtual data-driven replication of the physical built world. The cloud-based software stack models the relationships between people, places, and devices into a unique semantic data digital twin. Learn more Join the team . We are currently looking to recruit new members to joint the growing company. If you're driven, talented and up for working with cool tech - we want to hear from you! Learn more about the latest roles and apply today! Apply today

Find out more about Guest, a smart building front-of-house mobile app designed to make it easier to monitor and manage guest visits to your workplace premises, from MEIDS UK IBSS. WELCOME TO A NEW WORLD OF FRONT-OF-HOUSE & RECEPTION MANAGEMENT A SMART BUILDING MOBILE APP FOR OCCUPANT & TENANT EXPERIENCES Create Effortless Visitor Management. MAKE YOUR GUESTS FEEL WELCOME WITH AN INTUITIVE & PROFESSIONAL FRONT-OF-HOUSE APPLICATION Welcome to a new world of greeting guests . REVOLUTIONISING YOUR MODERN OFFICE ONE STEP AT A TIME Introducing our iOS app designed to revolutionise front-of-house and reception management. With our app, handling visitors entering your building becomes a breeze. Say goodbye to manual check-ins and hello to a streamlined process. No Registration? No Problem . ACCOMODATE AD-HOC VISITORS WITH EASE We understand that not all visitors can be anticipated in advance. That’s why our app goes the extra mile to accommodate ad-hoc visitors. If someone arrives without prior approval, they can easily register on the spot by providing their details via the app. Once registered, the system promptly notifies the host, enabling them to welcome the visitor promptly. Making goodbyes easy . Checking out is just as effortless with our app. Visitors can bid farewell using a QR code or email address, notifying the system that they have left the building. This feature provides a comprehensive end-to-end solution for visitor management, allowing your organisation to keep track of visitor while maintaining a smooth flow of operations. With our app, you can say goodbye to manual check-out processes and embrace a modern, hassle-free approach. NOT EVERY GOODBYE NEEDS TO BE A BURDEN A full-stack approach to smart buildings. BRINGING YOU APP CHOICE, FLEXIBILITY & UNPARALLELED VALUE Learn More Learn More Learn More Learn More Learn More Learn More Learn More

Register your interest in our webinar on decarbonisation in smart buildings. In partnership with Microsoft, let us help you on the road to net carbon zero. Smart Buildings & Dekarbonisierung NUTZUNG VON AZURE IOT ZUR VORANKEHRUNG VON NET ZERO-STRATEGIEN Auf Abruf ansehen Ein ICONICS/Microsoft-Webinar Wie überwinden wir den Hype um die Dekarbonisierung in Smart Buildings ? Wie machen wir unsere PropTech -Investitionen zukunftssicher und stellen sicher, dass die richtigen IoT-Daten im Mittelpunkt dessen stehen, was wir tun und wie wir es tun? Zusammen mit Microsoft hat ICONICS neu konzipiert, was erforderlich ist, um den CO2-Ausstoß unserer Gebäude erheblich zu reduzieren – und einen datengesteuerten Weg zu Net Carbon Zero geebnet. Auf Abruf ansehen Die Diskussionsteilnehmer Andreas Dyke DIREKTOR FÜR INTELLIGENTE GEBÄUDE Karl Payne UK BUSINESS DEVELOPMENT MANAGER Alex Karim METAVERSE LEAD MICROSOFT UK Warum teilnehmen? Kehren Sie zu den Grundlagen zurück Wir beginnen damit, zu entmystifizieren, was Netto-CO2-Null in der Welt des intelligenten Gebäudes bedeutet und wie wir dorthin gelangen. Ermitteln Sie den Bedarf an Digital Ohne ein cloudbasiertes digitales Fundament geht kaum etwas. Wir werden den Wert von #DigitalTwins diskutieren, wenn es um Nachhaltigkeit und Verhaltensänderungen geht. Jenseits von Pilotstudien Unser Panel wird nicht nur diskutieren, was möglich ist, sondern auch, was in der realen Welt eingesetzt wird. Denken Sie an vorausschauende Wartung, KI-basierte Energiestudien, standardisierte CO2-Berichterstattung und die Rolle der Insassenverwaltung in der Welt der Hybridarbeit.

Review our comprehensive Privacy Policy to understand how we collect, use, and protect your personal information. Learn about your rights and our commitment to safeguarding your privacy on our site. INTELLIGENT BUILDINGS SOFTWARE STACK Privacy Policy ICONICS UK LIMITED – INTELLIGENT BUILDING SOFTWARE STACK – PRIVACY INFORMATION Consent to installation of the App(s) Under data protection laws, we are required to provide you with certain information about who we are, how we process your personal data and for what purposes, and your rights in relation to your personal data. This information is provided in our privacy policy which is available here: https://www.intelligentbuildingssoftware.com/ibss-privacy-policy. It is important that you read that information. The privacy policy is intended to provide personal data processing information to (a) users of the Intelligent Building Software Stack (IBSS) applications and services which comprise: Roamer (tenant experience) mobile application; Unity (room control and room booking) tablet application; Inspire (kiosk and digital signage) tablet application; Flex (personal workplace) web application, and (b) visitors to buildings where the IBSS applications and services are used in circumstances where the personal data of such visitors is collected. Before installation of the App, please indicate your consent to our processing of your personal data as described in our privacy policy referred to above. YES I consent to the installation of the App for the purpose of allowing me to utilise the functionality of the App in connection with my presence at and use of the building in relation to which the App is providing smart building functionality and services (Building). NO I do not consent to the installation of the App. How you can withdraw consent Once you provide consent by selecting "YES ", you may change your mind and withdraw consent at any time by uninstalling the App and contacting your subscription provider but that will not affect the lawfulness of any processing carried out before you withdraw your consent. Consent to processing Location Data YES I consent to processing of my Location Data (including details of my current location disclosed by GPS technology) so that location-enabled services are activated to enable the App to verify that I am in the Building. NO I do not consent to processing of my Location Data and location-enabled services are disabled in my settings. ICONICS UK LIMITED – IBSS PRIVACY POLICY Iconics UK Limited (referred to as we, us or our in this privacy policy) are committed to protecting your personal data and respecting your privacy. This privacy policy applies to your use of: the Intelligent Building Software Stack (IBSS) applications and services which comprise: Roamer (tenant experience) mobile application version R2023; Unity (room control and room booking) tablet application version R2023 Inspire (kiosk and digital signage) tablet application R2023 and Flex (personal workplace) web application, (together the Apps and each an App) once you have downloaded or streamed a copy of the App onto your mobile smartphone or tablet (as the case may be) (Device). any of the services accessible through the Apps or which we otherwise make available via a web portal (Services), unless there is a separate privacy policy which applies to a particular Service, in which case that privacy policy only applies. This privacy policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. The Apps are not intended for children and we do not knowingly collect data relating to children. Please read the following carefully to understand our practices regarding your personal data and how we will treat it. Important information and who we are Processor Iconics UK Limited acts as a data processor in relation to personal data processed in connection with the Apps. Data privacy manager We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below: Name: Andre Scherpenzeel Email address: dpo@iconics-uk.com Postal address: Castle Court, Castlegate Way, Dudley, West Midlands, DY1 4RD Telephone number: 01384 246700 Complaints or concerns You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk ). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. Changes to the privacy policy and your duty to inform us of changes We keep our privacy policy under regular review. This version was last updated in January 2023. It may change and if it does, these changes will be posted on this page and, where appropriate, notified to you when you next start the App or log on to use the Services. The new policy may be displayed on-screen and you may be required to read and accept the changes to continue your use of the App or the Services. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during our relationship with you. Third party links The Apps or the Services may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. Please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as Contact and Location Data. Please check these policies before you submit any personal data to these websites or use these services. The data we collect about you Personal data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of personal data about you as follows: Identity Data: first name and last name. Contact Data: business email address. Device Data: includes the type of device you are using, a unique device identifier, the Device's IMEI number, the IP address of the Device's wireless network interface, mobile network information, the mobile operating system, the type of mobile browser in use, country, language and time zone setting. Some of this data may be unobtainable by us depending upon the configuration settings of the Device. Profile and Booking Data: includes your username and password, the spaces/rooms that you have booked, the tasks you are working on, your preferred building(s)/floors and your working hours. Usage Data: includes details of your use of any of our Apps or the Services including, but not limited to, traffic data and other communication data and the resources that you access. Location Data: includes your current location disclosed by GPS technology and/or the room/space you are currently occupying in the Building. Communications Data: your preferences regarding how we communicate with you. We may also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific App feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy. We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. How is your personal data collected? We will collect and process the following data about you: Information you provide. This is information (including Identity, Profile and Booking, Contact and Communications Data) you consent to giving us about you by filling in forms on the App and/or in connection with the Services, or by corresponding with us or by interacting with the App or Services (including making bookings and checking in and out of workspaces). It includes information you provide when you register to use the App or Services, download or register an App, subscribe to any of the Services, search for an App or Service and when you report a problem with an App or the Services. If you contact us, we will keep a record of that correspondence. As a visitor to a Building, you may provide your personal data to the person using the App for input to the App. Information we collect about you and your device. Each time you use the Services or one of our Apps we will automatically collect personal data including Device and Usage Data. We collect this data using local caching within the Apps, which is automatically cleared when the App is removed or can be manually cleared in the “User Preferences” menu. Location Data. If you consent, we also use GPS technology to determine your current location. Some of our location-enabled Services require your personal data for the feature to work. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose. You can withdraw your consent at any time by disabling Location Data in your settings. You may elect to share your Location Data based on your bookings with third parties you nominate via the App. This is entirely optional. How we use your personal data We will only use your personal data when the law allows us to do so. Most commonly we will use your personal data in the following circumstances: Where you have consented before the processing. Consent means processing your personal data where you have signified your agreement by a statement or clear opt-in to processing for a specific purpose. Consent will only be valid if it is a freely given, specific, informed and unambiguous indication of what you want. You can withdraw your consent at any time by contacting us. Where we need to perform a contract we are about to enter or have entered with you. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. Legitimate interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us. Where we need to comply with a legal or regulatory obligation. Purposes for which we will use your personal data Data security All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password that enables you to access certain parts of the Services, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Once we have received your information, we will use strict procedures and security features to try to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way. We will collect and store personal data on the Device you are using application data caches and browser web storage (including HTML5). We use local caching within the Apps, which is automatically cleared when the App is removed or can be manually cleared in the “User Preferences” menu. The IBSS web application uses sessionStorage for everything in flight but that is cleared at the end of the session (e.g. when the browser is closed). In addition, localStorage is used for theme (light or dark) and last used section/page of the App. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator when we are legally required to do so. Data retention Details of retention periods for different aspects of your personal data are available in our retention policy which you can request by contacting us. In some circumstances you can ask us to delete your data: see Your legal rights below for further information. In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you. Your legal rights Under certain circumstances you have the following rights under data protection laws in relation to your personal data as follows: Request access to your personal data (commonly known as a data subject access request). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request. Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms. Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: if you want us to establish the data's accuracy; where our use of the data is unlawful but you do not want us to erase it; where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it. Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you. Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent. You can exercise any of these rights at any time by contacting us. No fee usually required You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances. What we may need from you We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. Time limit to respond We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated